TEGO Terms of Use

TEGO provides a personalized subscription service that allows our members to access videos and other content streamed over the Internet to certain Internet-connected TVs, computers and other devices

These Terms of Use govern your use of our service. As used in these Terms of Use, "TEGO service", "our service" or "the service" means the personalized service provided by TEGO for discovering and watching TEGO content, including all features and functionalities, recommendations and reviews, the website, and user interfaces, as well as all content and software associated with our service.

  1. Membership
    • 1.1. Your TEGO membership will be processed once subscribed. To use the TEGO service you must have Internet access and a Tego ready device and provide us with one or more Payment Methods. "Payment Method" means a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your final payment you authorize us to charge your account.
  2. Billing and Cancellation
    • 3.1. Payment Methods. To use the TEGO service you must provide one or more Payment Methods. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.
    • 3.3. Cancellation. You cannot cancel your subscription once purchased for the World Cup. To the extent permitted by the applicable law, payments are non-refundable and we do not provide refunds or credits.
    • 3.4. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to our subscription plans will apply to you no earlier than 30 days following notice to you.
  3. TEGO Service
    • 4.1. The TEGO service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your TEGO membership we grant you a limited, non-exclusive, non-transferable right to access the TEGO service and view TEGO content. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performances.
    • 4.2. You may view the TEGO content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content.
    • 4.3. The TEGO service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features and availability of TEGO content.
    • 4.4. You agree to use the TEGO service, including all features and functionalities associated therewith, in accordance with all applicable laws, rules and regulations, or other restrictions on use of the service or content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content and information contained on or obtained from or through the TEGO service. You also agree not to: circumvent, remove, alter, deactivate, degrade or thwart any of the content protections in the TEGO service; use any robot, spider, scraper or other automated means to access the TEGO service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the TEGO service; insert any code or product or manipulate the content of the TEGO service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail or otherwise send or transmit any material designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the TEGO service, including any software viruses or any other computer code, files or programs. We may terminate or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.
    • 4.8. TEGO software is developed by, or for, TEGO and is designed to enable viewing of TEGO content through Netflix ready devices. This software may vary by device and medium, and functionalities and features may also differ between devices. You acknowledge that the use of the service may require third party software that is subject to third party licenses. You agree that you may automatically receive updated versions of the TEGO and related third-party software.
  4. Passwords and Account Access. The member who created the TEGO account and whose Payment Method is charged (the "Account Owner") has access and control over the TEGO account and the TEGO ready devices that are used to access our service and is responsible for any activity that occurs through the TEGO account. To maintain control over the account and to prevent anyone from accessing the account (which would include information on viewing history for the account), the Account Owner should maintain control over the TEGO ready devices that are used to access the service and not reveal the password or details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, TEGO or our partners from identity theft or other fraudulent activity.
  5. Warranties and Limitations on Liability. The TEGO service is provided "as is" and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special, indirect and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the laws of your country of residence.


    • 8.1.  Customer Support. To find more information about our service and its features or if you need assistance with your account, please visit the TEGO Help Centre on our website. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will control.
    • 8.5. Changes to Terms of Use and Assignment. TEGO may, from time to time, change these Terms of Use. We will notify you before such changes apply to you. We may assign or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.
    • 8.6. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, notices) in electronic form only, for example via emails to your email address provided during registration.